About
Hello! Welcome to my blog/resume website. I mainly created this website as part of a AWS Cloud Resume Challenge which allowed me to gain valuable hands on experience with AWS, Terraform, CI/CD pipelines, and much more. Originally, this website was a static, one page HTML website with some CSS for styling and javascript for the backend; the javascript called a Lambda function and updated a visual page visitor counter. After completing the challenge and successfully deploying the website, I realized I wanted something more than a single HTML page. That’s where jekyll came in, specifically the Chirpy theme. This allowed me to generate a static website using a premade template. Getting to this point was actually fairly challenging. I’ll have a more detailed write up about it at a later time.
Summary
Experienced IT Technician with a strong background in Active Directory administration (EntraID/On-premise), mobile device management, and remote/local desktop support.
Currently working towards my CCNA certification, AWS Cloud Practitioner certification, learning automation with Python/PowerShell, and preparing for a Master’s in Cybersecurity and Information Assurance @ WGU.
Interests: Home labs, TryHackMe, building computers
Experience
IT Technician, Flow Health – Los Angeles, CA - Oct 2020 – Feb 2024
- Administered Active Directory/Entra ID for 300+ users, managing user access, permissions, and device enrollment across a hybrid client/server environment
- Delivered Tier 1/2 remote and in-person support for end-users using ServiceNow; resolved hardware/software issues, Office 365 problems, and remote access incidents, ensuring end-user satisfaction
- Led cybersecurity awareness training for staff using custom materials and presentations, contributing to a noticeable drop in phishing and malware incidents
- Automated onboarding processes using PowerShell scripts to efficiently create user accounts, reset passwords, and manage access permissions in Active Directory/Entra ID, reducing manual setup time and error rates by 85%
- Managed GPOs to enforce workstation security policies, automate software deployment, and ensure consistent system configurations across the organization
- Administered mobile device management (MDM) using Microsoft Intune; enforced MDM policies to ensure compliance with internal IT and HIPAA-aligned security standards
- Authored and updated SOP documentation for IT workflows, supporting efficient onboarding, ticket escalation, and compliance audits
- Installed and supported laptops, printers, and mobile devices; resolved incidents related to networked printers, Windows OS, and application errors, reducing downtime by 40%
Lab Assistant, MCDB Laboratories – Santa Barbara, CA - June 2017 – Jan 2019
- Performed maintenance and troubleshooting on laboratory computers and equipment, reducing downtime by 80%
Projects
- Deployed a static resume website with HTML/CSS in an S3 bucket and configured DNS with Route 53
- Issued an SSL/TLS certificate via AWS Certificate Manager (ACM) and configured CloudFront to deliver content from the S3 bucket, ensuring all HTTP traffic is redirected to HTTPS
- Developed a visitor counter for the website’s backend using JavaScript, DynamoDB, and Lambda functions
- Implemented a CI/CD pipeline using GitHub Actions to automate deployment of updates for the frontend/backend
OpenVAS Vulnerability Management
- Deployed Metasploitable 2, an intentionally vulnerable Linux VM, to serve as a target for vulnerability scans
- Installed OpenVAS on a Kali Linux VM to run unauthenticated vulnerability scans against the Metasploitable 2 VM
- Analyzed the scan results to identify remediable vulnerabilities in the system
Education
Western Governors University - June 2026
Master of Science, Cybersecurity and Information Assurance
University of California, Santa Barbara - June 2018
Bachelor’s of Science, Microbiology
Skills & Certificates
Networking: TCP/IP, DNS, DHCP, VPN, WiFi, Firewall, Wireshark, Cisco
Operating System: Windows 10/11, Windows Server 2019/2022, macOS, Kali Linux
Cloud & Virtualization: Microsoft 365, Entra ID (Azure Active Directory), Intune, Google Workspace, VMware
Other: Python, PowerShell, Microsoft Teams, Zoom, Slack, ServiceNow, Notion
Certificates: CompTIA Security+, CCNA (in progress)